Skip to content
Contact Us
  • There are no suggestions because the search field is empty.

Reactivate a Terminated User

Learn how to reactivate users who have been previously terminated

1. From the dashboard, click on the User  User Menu icon at the top of the screen.
2. From the User dashboard, click the Terminated Users Terminated User icon in the upper, right-hand corner to view a list of all terminated user profiles.
 
* Client admins can never delete user profiles. They can only be set to an Active or Terminated status for record retention purposes.

3: You will now see a list of terminated users. Search for the user you wish to reactivate and click the Managementicon to the right.

4. Next, click the Menu Asset 95 icon in the top, right corner and choose Un-terminate from the dropdown.

5. Confirm that you want to reactivate this user by clicking Un-terminate.

The user profile will now show in your active user list and active user reports.