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What is Single Sign-On (SSO)?

Overview of SSO for client account

Single Sign-On (SSO) is an additional, optional, program feature that allows your users and client administrator(s) to gain access to Quest CE/s Renaissance CMS through a secure, single-click solution without the need to enter user credentials on Quest CE's user login page. The SSO service authenticates the end user for all the access roles the individual has been given rights to and eliminates future password prompts for individual applications during the same session. Training and/or other service assignments are not assigned to user profiles through SSO. It is simply a method of user login. Service assignments are to be managed via Client Admin access point in Renaissance LMS or custom data feed automation.

Important Note Regarding Single Sign-On (SSO): SSO is an additional program feature available upon request per client program & is not included as a standard program feature for all accounts.  Please contact your Quest CE Account Executive to request & discuss SSO Details for your current program. Additional IT setup and fees will apply with IT discovery call, client estimate & invoice required prior to initiation and support of any SSO setup for your firm. 

How to Control SSO Access Per User:
Once SSO has been set up and activated for your program account with your Quest CE Account Executive and IT teams, all user & administrative profiles in the platform will be initially set to SSO "ON" as a default, meaning each individual will need to utilize the established SSO connection or link to access their Renaissance profile and will not be able to login manually.

If you have the need for any individual users to log in manually to their profile, you can turn the SSO setting flag to "OFF" for any user profile one by one as needed.

Navigation: Where Do I Go to Update the SSO Setting on a User Account?


Step 1: From the dashboard, click on the User  icon at the top of the screen.

Action: How Do I Update the SSO Setting on a User Account?


Step 2: Start by locating the appropriate user and then click the Management  icon on the right side of the screen.


Step 3: Within the user's profile details, select System Settings in the options bar.


Step 4: Within the User Control list, you may click to change the Single Sign On setting from ON to OFF, which will disable the user's SSO connection and require them to log in manually (enter their username and password at the proper login page) to access their user profile.