How to Clear Your Browser Cache and Cookies

Many browser-related problems — such as pages that hang, freeze, or stop responding — can be resolved by clearing your browser's cache and/or cookies.

• Your browser's cache stores information to help webpages load faster
• Cookies are small pieces of data stored on your computer that save personal web browsing information

Clearing these can often resolve performance issues and restore normal functionality.

Select your browser below for step-by-step instructions:

• Google Chrome: Clear Cache Directions
• Microsoft Edge: Clear Cache Directions
• Mozilla Firefox: Clear Cache Directions