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NAPA voucher code redemption trouble shooting

Common Issues with NAPA voucher codes

Voucher code messages

“Your voucher code has already been redeemed” means the code has been used. To access your courses, use the Sign In box in the upper-right corner instead of entering the code again.

“Voucher code not found” means the code was not recognized. Check that you entered every letter and number exactly as shown in your NAPA Benefits account.

Important: NAPA Benefits issues voucher codes once every 20 months. Quest CE cannot issue a replacement code. After you redeem a code, you have access to your courses for one year from the redemption date.