Program Has Not Yet Started
What this login message means and how to regain access to your profile
If you see the message "Program has not yet started" when logging in, it means the profile you're accessing is tied to a company program that has not yet been renewed or activated for the current program year, or the company's portal is no longer active with Quest CE.
Don't worry - your profile is still intact. Your information and training history remain saved in the system. Your company simply needs to renew or activate its program terms for the new program year before users can log back in to complete training or access other service assignments.
What to do next: We recommend reaching out to your program administrator or compliance team. They can contact their Quest CE Account Executive directly to renew or reactivate portal access for all users, which is handled on an annual basis.