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Two-Factor Authentication (2FA)

How Quest CE’s Two-Factor Authentication setting works for your program account

Overview

Two-Factor Authentication (2FA) adds an extra layer of security to your firm’s program portal. It requires users to confirm their identity with a one-time code in addition to their username and password.

Enabling 2FA

Client Administrators can ask their Quest CE Account Executive to turn on 2FA for the firm’s account at any time. Once it’s on, it applies to every user who has a profile in the firm’s account.

How 2FA login works

  1. The user enters their username and secure password at login per usual.
  2. An authentication code is sent to the email address associated with their user profile.
  3. The user enters the code on the login screen to verify their identity.
  4. Once the code is verified, the user is granted access to their profile.

Please note:  Authentication codes expire 15 minutes after they’re sent. Make sure each user’s profile lists a current email address the user can access. 

Looking for an alternative secure login method?

Rather than manual login, Client Administrators may opt to set up Single Sign-On (SSO) for their program account. Contact your Quest CE Account Executive to learn more.