What is the Client Administrator Role?
Understanding the Client Admin role and how it differs from standard User access
What is the Client Administrator Role?
The Client Administrator ("Client Admin") role in the Renaissance platform is a designated access level for program decision-makers, compliance administrators, and internal team members responsible for managing the platform from an administrative perspective.
Client Admins are responsible for tasks such as, but not limited to:
- Creating and managing user profiles
- Assigning training or other service access to users
- Sending program emails and completion reminders
- Running progress and completion status reports
- Utilizing platform tools (e.g., Branch Audit Tool)
How is Client Admin access different from a standard User?
Client Admins are distinct from Users, who are the learners or students that log in to complete assigned training, fulfill their own requirements, and track their individual progress.
Some Client Admins may also have a user profile if they themselves need to log in to complete their own training and service assignments in addition to their program admin duties.
How do Client Admins log in?
Client Admins log into the Quest CE platform at learn.questce.com/clientadmin and follow a separate set of directions and guidance specific to their administrative functions.